Visitor & Family Information

Family members and friends are encouraged to visit. Regular visiting hours vary between the different buildings and according to the day of the week, weekend or holiday. Please check schedules below. To arrange for a visit, please contact the Social Worker or the Unit staff in advance of your visit. Patients participate in scheduled daily activities including therapy and educational programs. With advance notice, we can prevent unnecessary delays in your visit and interruptions in the client's treatment schedule.

On rare occasions, it may be in the best interest of the client for the Treatment Team to limit visiting. Program Staff will advise and discuss with the client's family/friends any such restrictions.

Administration Building
Visitors can obtain maps and information regarding how to find a location on the Hospital grounds, by going to the Switchboard located in the lobby of the Heninger Administration Building. The lobby is open from 7 am to 8 pm every day.

Items Not Allowed on Hospital Grounds
Alcoholic Beverages, Drugs, Poisons, Glue, Firearms, Weapons, Recording Devices

Visiting Forensic Patients

Visiting Adult Patients - Rampton Building

We ask all visitors to the Rampton Building, to be aware of the following guidelines for the safety and well-being of patients in this area. These rules are intended to serve as general guidelines.

Rules and Guidelines from Family Orientation Book

  1. Visiting hours are between 9:00 a.m. and 9:00 p.m. It is advised that visitors call the unit to check on their loved one's status as well as schedules for therapy groups and activities. This will help to ensure that the patient will be available at the time they plan to arrive. Patient Group times usually fall between 9-10 am and 1-4 pm.
  2. If visiting between 9:00 a.m. and 5:00 p.m., visitors should enter through the main entrance and have the secretary notify the unit. If visiting after 5:00 p.m., visitors should go to the door immediately to the north or the south of the main entrance and push the intercom button to the appropriate wing to contact staff.
  3. Visitors are not to bring purses, packages, or valuable items into the building while visiting without the approval of the staff on shift. Unless such items are for the patient, they are to be placed in the lockers provided in the lobby or locked in the visitor's car.
  4. Please be cautious of the items you bring to the unit. Illegal and contraband items are prohibited. Any containers, whether holding food, drink, cosmetics, etc., should be soft or pliable. Even glass and hard plastic can be potentially dangerous for some patients. In addition, visitors should not bring sharp objects such as; scissors, nail clippers, razors, pens, bobbie pins, or pierced earrings, etc. No over the counter or prescription medications are to be given to the patient.
  5. If a visitor plans to bring food or drink onto the unit, the amount needs to be limited to that which can be consumed during the time of the visit as there is no space available for storage of individual drink/food items. Any amount not consumed should be taken with the visitors when they leave.
  6. Money in excess of five dollars that is brought for a patient is to be turned into the switchboard operator. They will provide a receipt and the money will be deposited in the patient's account. This is done to help assure the money is kept safe. If up to five dollars is given to the patient, the visitor should notify the unit staff before the money is given.
  7. Visits on the unit must be limited to the designated areas in order to protect the privacy of other patients and ensure safety of visits. Visitors are to remain in the visiting area and are not to be in the patient living area. Staff may be contacted via the call boxes on the wall of the visiting room and outside the unit doors.
  8. If visitors plan to bring small children or large groups (more than four persons), visitors should clear this with the treatment team prior to leaving home to make sure these visits can be safely accommodated. Children must remain under parental supervision at all times and in the designated area.
  9. Even though a visit has been cleared ahead of time, there may be an occasion in which the patient is not stable enough for a visit by the time the visitor arrives at the hospital. Final clearance takes place when the visitor checks in at the switchboard in the Administration building before coming to the unit.
  10. All off-unit visits must be cleared by the treatment team prior to the time of the visit. Generally a three day notice is required to allow the Treatment Team time to approve the visit and make necessary arrangements. Patients at Utah State Hospital are not allowed to drive while on any type of visit.
  11. If a visit involves off-unit or off-ground locations, the visitor must accompany the patient at all times while off the unit and escort them back to the unit. Lack of supervision may result in denial of future off-unit visits.

Visiting Childrens' Unit / Visiting Boys or Girls Youth Units
It is recommended families call the RN in advance to ensure their child is on the Unit and is at an appropriate level for visitation. There are 3 levels of visitation: On the Unit, On Campus and Off Campus. In order for a patient to go off campus with a visitor, a doctor's order is required and would need to be arranged in advance of the visit. Preferred visiting hours on weekdays are from 5 pm to 9 pm. Weekend visiting is allowed anytime from 8 am to 10 pm. If food is brought, it is to be eaten outside of the Unit, or if the child is restricted to only on Unit visits, it is to be eaten in the Visitors Room. Please do not bring food for the patient to take back onto the Unit. Further information for visitation on the Children's, Boys' and Girls' Units is given to parents/guardians upon their child's admission to Utah State Hospital.

Gifts & Donations
Gifts and donations, including money, supplies, equipment or miscellaneous items are received and registered by the Volunteer Coordinator. A receipt for tax purposes is available upon request. Gifts or donations intended for a specific purpose such as the Forgotten Patient Christmas Program will be recorded as such, and used only for that purpose. All other gifts and donations will be used for the benefit of clients hospital-wide, including client activities and special events. If you would like to give a gift/donation, you may contact the volunteer Services Coordinator, Shawna Peterson, at (801) 344-4254.

Grounds Passes
Only patients with the appropriate Level and Pass will be allowed outside visits with their family/friends. These visits fall under the set visiting times for each Unit, with the exception of no outdoors visits after dark.

Driving Directions
Exit East I-15 at the Center Street Exit, #265. Stay on Center Street until you reach the Utah State Hospital. (Approximately 3 miles from I-15).
1300 East Center Street

Map of Utah State Hospital

Related Information

For more information on things to do for recreation and activities in the area refer to www.utah.com

National Parks:
There are 5 National Parks in Utah . For more information on National Parks in Utah see www.utah.com/nationalparks

Utah State Parks
There are 45 State Parks in Utah. For information regarding amenities, fees, hours and driving directions, call (800) 200-1160. See www.utah.com/stateparks

Schools/Colleges

There are 3 School districts in the area.

There is one State College - Utah Valley University.

There are 3 major private colleges:

Newspapers

Major local and regional newspapers include:

Provo / Orem Weather

(Elev. 4570)

Avg. High

Avg. Low

Avg. Precipitation (inches)

Avg. Snowfall (inches)

January

40.1

19.9

1.93

16.3

February

46.1

23.5

1.58

8.4

March

53.3

29.2

1.93

8.8

April

62.0

36.5

1.8

2.0

May

72.8

45.3

1.58

0.3

June

83.4

52.5

1.04

0.0

July

93.4

60.2

0.71

0.0

August

90.7

57.7

1.0

0.0

September

81.2

48.8

1.23

0.0

October

68.0

39.5

1.23

0.6

November

51.7

29.5

1.55

4.8

December

42.0

22.4

1.49

9.8